Institutions have multiple subscription options.

Learn more about IEEE Online Collections.

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IEEE Xplore can accommodate IP address authentication and/or username and password. Your preferred method of authentication will be established at the time of your order.

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First, select the context-sensitive Help and other online resources. If you need additional assistance, complete the online Technical Support Form to contact Customer Service.

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IEEE provides usage reports to non-member institutional subscribers upon request. This free service provides secure access to subscriber-specific usage information using username/password authentication. Only one username/password account is issued per subscription, and only the primary contact for the subscription will be given the access information.

The IEEE Online Usage Reports site contains IEEE customer user statistics through December 2005. This site includes number of PDFs served, number of abstracts served, and denials based on the institution exceeding concurrency.

Customer statistics for January 2006 forward appear at our new COUNTER-compliant statistics site. This site includes COUNTER reports one through four, and additional reports for IEEE conferences and standards.

The same username and password allows access to both sites.

For assistance, contact IEEE Customer Service.

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Librarians can create links to the publication pages within IEEE Xplore. The URLs to our publications will remain constant, so users will not encounter broken links as we make changes to the site. For more information, go to OPAC Linking.

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The IEEE is committed to providing customers with access to the content for the years they subscribed. As we develop a working archival policy, the IEEE will work with customers to determine a solution that attempts to meet all needs. A nominal fee is associated with the delivery of any archival content.

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We offer many programs and training materials to help librarians reach their end users. For example, our Welcome Kit includes tips sheets, posters, pens and other training materials. We also have Customer Relations Managers available to train your end users. Go to Training & Tools for more information.

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